Privacy Policy
Last updated: August 2026
Introduction
Čajovna Praha ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in various ways:
- Personal Data: When you make a reservation or enquiry through our website, we collect your name, email address, and any additional information you choose to provide.
- Usage Data: We automatically collect certain information when you access our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.
- Cookies: We use cookies and similar tracking technologies to track activity on our website. See our Cookie Policy for more details.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your reservations and enquiries
- To communicate with you about your bookings
- To improve our website and services
- To comply with legal obligations
- To protect our rights and prevent misuse
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Your consent when you submit a form or accept cookies
- The necessity to perform a contract with you (e.g., processing your reservation)
- Our legitimate interests in operating and improving our business
- Compliance with legal obligations
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Reservation data is typically retained for up to two years after your last interaction with us.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at the email address provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: Malá Strana 12, 118 00 Prague 1, Czech Republic